" Rude awakening, to be sure. Your clients use computers—at home, at work, on the road, leaving voice-mail, opening card key doors—everywhere, every day. The duty to preserve and produce digital evidence isn't just for Microsoft and Ford. Mom & Pop have to do it, too. Can your client protect digital evidence when a preservation letter arrives? Will the cost to do it or risk of spoliation affect the outcome? It's not just massive document wars. Cases of any size boil down to a few key exhibits. Whether these golden needles hide in a big or small haystack, if they're digital evidence, you're going to need electronic discovery to find them."